29 Oct 2011

The Author

Kyle Psaty

Kyle is the Editor of the DailyPerk, and is a member of the PerkStreet staff working on PR, marketing and content efforts at the Boston office. He is tasked with upholding the values of honesty and integrity and supporting the notion that PerkStreet and its customers should win together.

Like what Kyle and his team are doing?

Support them by sharing this on Facebook, Twitter, Pinterest or Reddit.

Email Kyle personally at Editors@PerkStreet.com, and find him on Twitter at @KylePs80

Bank Transfer Day Should Be About Moving to Something Better
banktransferday

There’s a movement gaining momentum online right now that could mark an historic moment, both for banks and consumers. It’s called Bank Transfer Day, and it’s slotted for a week from today: Saturday, November 5.

What is Bank Transfer Day?

Bank Transfer Day was started by a woman named Kristen Christian, an art gallery owner in Los Angeles. It is about protesting the practices of big banking and the ills of our industry — things PerkStreet is out to correct with our online-only banking.

Christian is encouraging big banking customers to move their money to an institution they feel good supporting. “It’s not people taking their money and burying it under their mattress. It’s shifting the money to a company people respect the practices of,” she told The Village Voice.

According to the Bank Transfer Day Facebook Page, it’s not affiliated with Occupy Wall Street, but many talking about Bank Transfer Day online seem to be planning to move to a local credit union or community bank, two things we’ve suggested might be good options for our blog readers who aren’t ready to bank online with PerkStreet.

A Cure-All Solution to Our Troubles with Banking?

Bank Transfer Day seems to be designed to send a message to big banks. Could it provide the necessary oomph to change the way big banking thinks? It’s too early to say. But people simply shouldn’t have to deal with being mistreated by banks in exchange for “access” to checking accounts.

Banking can be a whole lot better than it is for many Americans, and we believe PerkStreet stands as a testament to this. Our founders left their jobs as executives at big institutions to start PerkStreet with the goal of making something that was good for customers — something that made them partners in the business. It’s why when we make money on transactions, we pass a big chunk of it back to our customers in the form of cash back rewards. We earn. You earn. Easy.

The point is this: If branches are irrelevant to you, the community bank may not be the best move. If you want wide-reaching free ATM access, a credit union may fall short of your expectations.

Why Switching to PerkStreet May Make More Sense

We love PerkStreet, but we’re clearly biased. The cool thing is that our customers tend to be really vocal about the banking experience we’ve created as well. And they’re not biased. Many of them switched to us from big banks and have been really pleased, because we offer such a great financial value, and because we care so much about the quality of our customer service. Don’t believe me? Ask our customers what they think on Facebook.

Unlimited cash back — up to 2% — is a serious rewards program. Especially when you’re talking about leaving a place that’s going to charge you money for using your debit card each month. You don’t have to be a banker to understand that making a bunch of money each month is better than giving it away. The average American family could earn $50 each month by switching to us without changing their spending habits.

Bank Transfer Day Should Be About Moving to Something Better

Bank Transfer Day shouldn’t just be about moving away from something that’s bad for you. It should be about making a move to something truly better. It should be about supporting something that flies in the face of what most of the industry would have you believe — that your business, your satisfaction doesn’t matter.

And by the way, making a switch on Bank Transfer Day should be about moving to something that truly is more convenient. How do free transfers, free online bill-pay, 37,000 free ATMs nationwide, and 24-hour call centers where you’ll rarely have to wait more than a minute to speak to a real person sound? We’re even building mobile apps right now to let our customers deposit checks by simply taking a picture of them. That’s the kind of experience PerkStreet has created, and we value every single one of our customers.

With PerkStreet, your business matters. Branch banks spend so much money keeping the doors open and the lights on, they just can’t keep up with institutions like PerkStreet.

So if you are looking to make a move on Bank Transfer Day, or if you know somebody who is, tell them about PerkStreet. Let them know we’re dedicated to changing our industry for the better and that we’re fully committed to our customers.

We may just be the best option when everything’s all said and done.

Did you switch to PerkStreet from a bank that didn’t care about you? Was switching worth it? Are you considering switching to PerkStreet? Let us know your thoughts on this and Bank Transfer Day in the comments. We read every one!

Photo: kenteegardin

12 Comments
  • Graciousgnu

    I opened a PerkStreet personal account because I am dissatisfied with SunTrust.
    SunTrust customer service had deteriorated to very long wait times with every banking visit because they have severely cut back on the number of tellers in each branch. Also, I didn’t like the phony way the tellers would gush about how nice it was to have me as a customer when I appeared at the drive-thru in my new car (to make a withdrawal), but was given the cold shoulder, without even so much as a “hello” when I returned to the same drive-thru the next day in my old car (making a deposit of $2000). Same person, different car, and you’d think I was wasting their time with my deposit. It took nearly a month to get my PerkStreet account opened (not so good), but PerkStreet answers emails (great!). So I am a ‘new account’ and interested to see the further performance of PerkStreet. 
    You are right about PerkStreet customers being vocal about their experiences. Rest assured, if I am pleased with my business relationship with PerkStreet, I will let family, friends, and business associates know about it.
    -Donna

  • Sheila

    When are you starting business accounts?

  • http://Twitter.com/KylePs80 Kyle Psaty

    Thanks Sheila, 
    Our interest in preparing and launching business accounts for our customers hasn’t waned. (In the meantime, thanks for pointing out that PerkStreet accounts my not be used as pure business accounts.) We’re exploring our options right now in an effort to find a new product that fits your needs. Right now, we don’t have a timeline for business account launch. 

    -Kyle

    Kyle Psaty
    PerkStreet Financial

  • http://Twitter.com/KylePs80 Kyle Psaty

    Awesome Donna, 
    I’m sorry to hear you got off to a less-than-ideal start, but we’re thrilled that our email-based customer service has been great. We’ll continue to stay focused on serving your needs, and we absolutely appreciate your being vocal about your experience. Let us know how we can make it better! We work toward this goal every single day. 

    -Kyle

    Kyle Psaty
    PerkStreet Financial

  • Betsy

    I had been thinking about switching to Perkstreet for a while now. But when Bank of America announced they were going to charge me for using my own debit card that was it! Can I afford $5 a month? Yes, but it was the principle! I am so happy since switching to Perkstreet 1 monthy ago. i’ve already earned $15 cash back and all I’ve really done is pay my bills. I just called customer service at 10 PM because I had a question about transfers. Michael was kind and efficient and answered my question in detail. 10 PM! try that at Bank of America. I can’t believe I’m excited about a bank account but I am! I am telling everyone about it!

  • http://www.facebook.com/brynngoff Brynn Elisabeth

    You clearly did not read into BTD too much, otherwise you would know it’s already about moving to something better, a Credit Union… and BTD does a fine job of outlining why a credit union is better than any banking institution. It seems you purposely “forgot” or just plain left out that part for the benefit of your article and/or institution… this only makes me assume you’re just as bad as most big banks.

    Thanks but no thanks, CU for me.

  • http://Twitter.com/KylePs80 Kyle Psaty

    Betsy, 
    Welcome to the PerkStreet Family! We’re so glad you’re finding our product useful and our customer service valuable. A better experience is the whole point of PerkStreet! We appreciate your business and high five each other every time we hear of another customer who’s reaping the benefits of our partnership with our customers. Awesome stuff. 

    -Kyle 

    Kyle Psaty 
    PerkStreet Financial 

  • http://Twitter.com/KylePs80 Kyle Psaty

    Brynn, 
    PerkStreet isn’t for everyone, but we think it can be better than a Credit Union, depending on your needs. What do all Credit Unions do that makes them inherently better than what any other type of institution does? I’d love to talk to you about this either publicly here in the comments or you can feel free to email me personally at Kyle[dot]Psaty[at]perkstreet[dot]com, replacing the brackets with their respective symbols. PerkStreet is absolutely about making banking better for Americans, and we welcome dialogues about how we can do it. Thanks much for chiming in. Your opinions are valued here. 

    -Kyle

    Kyle Psaty
    PerkStreet Financial

  • http://pulse.yahoo.com/_N3OMBYF6FLYVGWIAARPXGUFV2M Bobby

    loving it!!!!

  • http://danielkehoe.com/ Daniel Kehoe

    I’ve got a Perkstreet account and I’ve been happy with its benefits. However, I’m disturbed and concerned that Perkstreet is exploiting the publicity around Bank Transfer Day for its own commercial benefit. According to the Bank Transfer Day Facebook Page, “Bank Transfer Day aims to promote growth within our communities by shifting our funds from corporate for-profit banking institutions directly to not-for-profit credit unions.” Correct me if I’m wrong, but Perkstreet is a for-profit financial institution. Does Perkstreet make the kind of investments and loans within local communities that come from credit unions? As far as I know, it does not. It appears to me that Perkstreet is taking advantage of a grassroots movement to gain new customers. Shame on you.

  • Anonymous

    Correction to the editor:  You state cashback “up to 2%” — It’s actually ‘up to’ 5% at certain retailers and with other promotions :)  You guys rock!

  • http://www.facebook.com/profile.php?id=1110124135 James Hendricks

    I have been a customer with Perkstreet for the past two years and I just want to say that I am extremely happy with the service and perks. I don’t miss my old money sucking big bank one bit. You provide everything I require to do my banking efficiently and cost effectively. In fact, I just bought a wedding present for my best friend using perks I accrued from my Perkstreet debit card. Thanks for being a sensible and viable alternative to the mismanaged, fee-crazy, and monopolistic institutions that could really care less about “the people’s” well-being. I’ve read some of the comments below, and if you should get some new customers on Bank Transfer Day, I say “Good For You!”. Perkstreet was ahead of the curve in offering your services way before this became an issue of National focus. Thank You!

Account

The DailyPerk is here to help you find ways to live better for less.

Get a head start by grabbing a PerkStreet debit card with awesome cash back rewards!

Credit card style rewards for spending on debit? See, we’re helping already!